Moving Day: 2ohreally.com

Posted 17, October, 2008 by Craig Stoltz
Categories: Uncategorized

Hey, this blog has gone legit. I’ve moved it to http://2ohreally.com

If you’d like to return, update your bookmarks. Might help to resubscribe to the RSS feed too. It’s supposed to convert automatically, but you never know.

See you on the other side. . . .

Kill the Paper, Save the News

Posted 8, October, 2008 by Craig Stoltz
Categories: Uncategorized

Today the Interactive Advertising Bureau sent out a press release crowing about the continued growth of online advertising.

Short version: Interactive ad revenue up 15 percent for first half of 2008 vs. first half of 2007. Total revenues topped $11 billion for the first six months of ’08.

The day before, my favorite news-about-the-news newsletter, I WANT MEDIA, included the following items, in this order:

It brings me no joy to observe this continued bloodbath in the newsrooms of America.

But the sad litany above is clearly related to the continued rise in digital advertising revenues. Instead of laying off people from newspapers and hiding in the basement, leaders who are dedicated to the future of news just have to quit snorting sawdust and let the newspapers go. Not the news, but the newspapers.

Another item linked to in I WANT MEDIA made the point: Overextended media baron Barry Diller, head of the recently disassembled IAC, talked to the Wall Street Journal.

WSJ: Newspapers are suffering as advertising moves online. You are a director of Washington Post Co. Do you think newspaper companies will survive?

Mr. Diller: If they call themselves newspaper companies they are probably going to be toast. It will depend absolutely on what the product is. We’re still at such an early period to talk about the death of journalism.

Which is to say: There’s hope, but only if you drop the paper–and keep the news.

Atlantic.com: Putting the “Re-” in Reiterations

Posted 7, October, 2008 by Craig Stoltz
Categories: journalism, magazines, print-to-digital, TheAtlantic.com

Tags: ,

The Atlantic.com, web outpost for the improbably long-tenured U.S. magazine, has debuted another iteration. I’ve lost count of how many sub-launches of the site there have been just since I’ve been paying attention.

But that’s good. From where I sit, multiple iterations are the way to progress on the web. Too often web developers sit for months creating a grand castle,  worrying the details until it’s just “right.” But time passes, opinions multiply, and eventually the grand castle is released as a McMansion with a scrim of Google ads running down the side. Three years later, another team is back at it, with pictures of a new castle up on the conference room walls.

Theatlantic.com, by contrast, just keeps pushing out upgrades every few months. Each one gets better, and creates subsequent opportunities to correct and change course.

Here’s the new masthead, which anticipates the printed magazine’s new retro look:

And here’s editor James Bennet’s explanation of what’s going on.

Key detail. A news-ish feature called “The Current” has been renamed “Dispatches.” Good move. “Dispatches” I understand. “The Current”. . .not so much. More proof that on the web, clear beats clever every time.

Longstanding grievance: How could an operation that “gets it” so well still view the website as a way to sell subscriptions to the petroleum-and-lumber version of the magazine, so much so that it is willing to degrade web user experience in the process of pushing pulp? Witness:

FOUR FREAKIN’ PROMPTS TO SUBSCRIBE TO THE PRINTED MAGAZINE, ABOVE THE FOLD, OCCUPYING THE MOST VALUABLE REAL ESTATE ON THE WEBSITE.

Stop that, I tell you, stop that!

Dataviz of the Week: Map It Yourself

Posted 3, October, 2008 by Craig Stoltz
Categories: dataviz, mapping, mashups

Tags: , ,

FortiusOne, a Washington-area digital mapping company, has released something called Maker!. It’s a roll-your-own data visualization tool that allows you to mash up maps with a database and produce something that makes Google Maps look like they were produced by a computer running Windows386.

Below is a Flash-based map that takes a database of funding that’s gone to tech companies based on size and location. You can instantly see where the money is going.

The data is entirely play-friendly–zoom into geographic areas, choose big or small investments, etc.

Here I’ve zeroed in on the D.C. area, where I ply my trade. A popover shows me that one of the big recipients of capital in my home town is Clearspring, the nation’s lead widgeteer. [Huh. I wonder if they are hiring extremely good natured, value-priced, virtually hairless web consultants.] But it also reveals dozens of digital businesses I’d never heard of–GeniusRocket, Acumen, Price Comparison Guru, Brainware–within a 20-minute commute of my home.

The site is easy to build with [though beyond the skills of rank amateurs]. And it’s already got a gallery full of some fascinating stuff.

Let’s say, for instance, that you’re a political operative trying to target women aged 18 to 30 to vote in November. Bam, you’ve got a map that breaks down this population down to county and city level, all across the U.S.

Of course, such a map could have multiple uses. Let’s say you’re an unmarried man aged 18 to 30 wondering where the numbers are most likely to work in your favor, potential-mate-wise.

Gentlemen, start your engines.

Debate Hub: How Did C-Span Get So Cool?

Posted 2, October, 2008 by Craig Stoltz
Categories: Biden, C-Span, digital democracy, media, Obama, Palin, politics, social media, Twitter, video

Tags: , ,

C-Span–the tediously even-handed, eat-your-spinach, 24-hour civics lesson–has somehow caught the Cool2.0 virus. As you prepare for tonight’s debate between Sen. Loose and Gov. Moose, check out C-Span’s Debate Hub.

Okay, nothing that special here–your basic interactive platform that lets you dig into the debate several different ways.

But the cool thing is this: Using the hub, you can pluck snippets of video in near-real time, snag the code and circulate it to make whatever mischief you want.

See a condescending Biden scowl? Grab it, post it to YouTube, and Tweet the url before he’s bloviating on the next question.

Like the way Palin crinkles her nose like a schoolgirl when she’s trying to discourage additional questions? Grab ’em and e-mail ’em to your brother in minutes!

You can mash the content up into comic repartee worthy of Neil Simon before Chris Matthews is on MSNBC praising Biden’s stalwart performance!

This is all possible thanks to the Debate Hub’s near-real-time debate timeline, which will spill out transcript and video as the action progresses. Here’s the timeline from the Oxford, Miss., debate between Obama and McCain.

I suspect C-Span didn’t realize it was creating a mischief-o-matic when it launched this site. But it certainly knew it was stretching its brand image. Why else would it include this graphic representing the words used most in the debate by each candidate?

And why else would it publish a real-time Twitter feed? And live blog entry aggregation?

If C-Span–whose average viewer is probably about as old as John McCain–has gone so deeply into democracy 2.0, something truly revolutionary is happening with our politics.

People are participating in it.

Are we sure we want to encourage this sort of nonsense?

Interact08: Marissa Mayer, Live!

Posted 29, September, 2008 by Craig Stoltz
Categories: Google, search

Tags: , ,

Google’s Out-in-Front Woman, speaking at Interact08. High points via liveblog:

1. 20 percent time. At one point, 50 percent of Google’s newer products came from the “20 percent time”–the 20 percent of time all Google staffers are allotted to work on personal stuff with no relationship to their current “real” work. Drives constant innovation.

2. Beyond the wiki: Internal 2.0 at Google HQ: Every Monday, people file their “snippets”–5 bullets of what they’re working on. All are submitted, published, searchable–transparent organization to share knowledge easily.

3. Behind the curtain. Shows a diagram that illustrates how a query moves from end user, through the massive Google backend, and back to the user. How? Via 400-1,000 machines! All in .2 seconds! Um, cool, in a hyperspeed 1999 way.

4. Castle-building vs. iterating. Instead of building the One Great Thing for years [as Apple famously does], Google launches products  “early and often,” driven by response to users.

5. How do you iterate? Use data to drive decisions. “Data is apolitical.”

6. So: Split A/B testing [n.b. a case of spontaneous generation; Amazon came up with the same technique at the same time]. Different users see different products or results, and the outcomes of these interactions drive future iterations. Great example about how subtle differences in vertical spacing had effects on search behavior. Also, via same technique: users liked blue, not yellow, boxes for search ads. Also, Google launched with 10 results per page. When they put more results on page to see if that’s the right number, searches dropped 20 percent. Why? Slower delivery of results, as tiny as those differences are, discourage people. And: Adwords succeeded because of immediate posting of ads.

7. Future of Search? One Saturday, Mayer kept track of all her searches that didn’t produce results. She showed a whole presentation screen to show all the failures. Among them: What is the largest city in Russia after Moscow and St. Petersburg? “J.C. Penney” near an obscure town in South Dakota, many dozen others.

So how will search improve over the coming years?

New Modes

Ubiquitous mobile–in car, wearable devices, eyeglass displays, watch that keeps track as you speak and produces results. You can embed search into everyday life.

New inputs–why can’t you talk to a search engine, or type in natural language? Why can’t you use an image or tune as your search query?

New Media

Google search results currently return 10 urls. Maybe it can produce 10 “answers”? Or: Now we return some video for proper queries [“how to do the charleston dance” query produces a video that shows you how]. “How to tie a bow tie” is better–the search currently returns diagrams and demos. Media needs to respond more to the nature of the query.

Personalization

The coming engines will understand more about the user–based on geography, past searches, personal preferences, who your friends are, other contextual information, etc.

Takeaway impressions: Google’s process of persistent iteration explains why they remain market leaders. The use of “20 percent” time drives the company forward. Mayer is brilliant.

Damn. I hate it when Google looks indestructible.

Interact08: Two 2.Advertising companies to check out

Posted 29, September, 2008 by Craig Stoltz
Categories: advertising, marketing, social networks, Web 2.0

Tags: , ,

http://www.zadby.com: Video advertising platform

http://www.mobileposse.com: Puts ads on idle cell phone screens

LiveBlog Interact08, cont’d: Creativity

Posted 29, September, 2008 by Craig Stoltz
Categories: media, social media, social networks, Web 2.0

Tags: , ,

Pith load from panel on creativity

“Creativity is not being a designer or programming, it’s the ability to solve a problem.”

Joanna Champagne, National Gallery of Art, on government use of social media

In process of expanding digital programs. Why not still use the “best architects” in the digital program? We want a website that does the same thing.

Must be true to the spirit of our founding…Andrew Mellon! How do we make the digital world that’s. . .as solid and fundamental? He said: “This is a new relationship between paint and stone.” We want to give the gift again in the digital world.

Website hasn’t been touched in 10 years. How to be true to the mission in the digital environment? Ideas:

Pilot and Play. It opens doors, sounds unthreatening.

Launched a mobile tool, a cellphone tour, to learn where the audience is geographically–and to provide a remote way to tour the museum. “Endears” people to the collection.

Example two: Interactive tables–touchscreen in the midst of the exhibition hall.

Iterate until you have enough successes to win support.

Be Yourself Online. Even for government organizations.

Postal service site is “gorgeous,” partnered with John Adams and Star Wars. Department of Education also very good. “Improve morale” as image of agency is transformed via consumer-facing web.

Leave the Building. Hard to get outside the office.

Put reprints outside on walls to literally get out of building.

Use Facebook. So many museum sites on Facebook–it’s become a forum for museum insiders to connect and share good ideas.

Nick Law, Creativity in the Digital Age

Two examples of leveraging user involvement with technology to elevate the brand experience.

NikeID.com: User-generated shoes, online. Not a matter of art director and copy writer going off somewhere. It’s about creating an interface–needs to be emotional, have brand texture to it.

NikePlus: Links music [iPod], athletics [running], technology [sensor in shoe] and social community [web interface for events, personal information, real-time dialog, sharing information, post-race creativity]. 780,000 ran a 10k with NikePlus, linking this all.

LiveBlog Interact08: Marketing with Social Web

Posted 29, September, 2008 by Craig Stoltz
Categories: social networks, Web 2.0

Tags: , ,

Ripe quotes from Brian Williams, Viget Labs

“Your product is your marketing campaign.” For instance: Google, iPhone

Your business, whether you like it or not, is accessible, transparent, and authentic. Even if the only presence on the web is from a disgruntled employee from two years ago–that’s your business.

How to get aboard? Unleash your inner geek: Just jump on, sign up for Twitter. It’s changing constantly. But at least you need to understand what this space is like.

For businesses, “De-specialize.” Everybody needs to participate in social engagement online.

From John Bell, Ogilvy PR, 360 degree Digital Experience

“The Attention Crash”–people fatigued by new, multiple technologies. How do you drink from the firehose without drowning? Give yourself a certain amount of time each week for experimentation.

Need for constant, fast internal training. Things move so fast it has to be regular. [Now trying “Yammer,” Twitter for the enterprise.]

Ted Leonsis, Part 2

Posted 29, September, 2008 by Craig Stoltz
Categories: social networks, Web 2.0

Tags: , ,

I had a chance to ask Leonsis a couple of questions:

How can the social web help during the current economic crisis?

His new investment, Revolution Money, will reduce the “tax” consumers have paid for credit card use. Merchants will be charged .5 percent per transaction. This smaller tax will be passed along to consumers, but it’s far less.

How can the social web help folks on the ground who are scared and in economic peril?

The startup costs of new businesses have plunged–the “eBay economy.” He points to the host’s $9 cufflinks made by a jeweler in England who can find customers overseas. Millions of people can start businesses, some of which can become big businesses.